Frequently Asked Questions

  • Our small-batch hand-crafted biscuits are proudly made in Massachusetts using clean, fresh and simple ingredients. We develop all of our recipes in our home kitchen and make, package and ship right from our home.

  • The base of our biscuits are gluten free flours and house made fruit puree’s. For a complete list of our ingredients as well as our calorie content and guaranteed analysis check out our dedicated ingredients page.

  • Our biscuits are free from many common food allergens/sensitivities we recommend checking out our guaranteed analysis and speaking with your veterinarian to help you make an informed decision.

  • Our biscuits are dehydrated, we recommend storing our biscuits in an airtight container and kept in a cool dry place out of direct sunlight. Exposure to humidity/moisture, high temperatures and light for long periods of time can reduce the shelf life of our biscuits. Unless specifically directed AGR biscuits should not be refrigerated or frozen.

  • Once opened our biscuits have a shelf life of 3 to 6 months if stored properly.

  • A dogs calorie intake varies based on a dogs size, exercise level and health condition. As a rule any treat should not make up more than 10% of your dogs caloric intake. We suggest speaking with your veterinarian regarding your dogs specific calorie requirements.

  • In most cases raw unfiltered honey is safe for dogs, We recommend speaking with your veterinarian if you have a dog that is immune compromised, over weight, diabetic or a puppy under 12 months to see if or when you can introduce raw unfiltered honey to your dog.

BioThane Asked Questions

Frequently Asked Questions

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.