Frequently Asked Questions

  • Our small-batch hand-crafted biscuits are proudly made in Massachusetts using clean, fresh and simple ingredients. We develop all of our recipes in our home kitchen and make, package and ship right from our home.

  • The base of our biscuits are gluten free flours and house made fruit puree’s. For a complete list of our ingredients as well as our calorie content and guaranteed analysis check out our dedicated ingredients page.

  • Our biscuits are free from many common food allergens/sensitivities we recommend checking out our guaranteed analysis and speaking with your veterinarian to help you make an informed decision.

  • Our biscuits are dehydrated, we recommend storing our biscuits in an airtight container and kept in a cool dry place out of direct sunlight. Exposure to humidity/moisture, high temperatures and light for long periods of time can reduce the shelf life of our biscuits. Unless specifically directed AGR biscuits should not be refrigerated or frozen.

  • Once opened our biscuits have a shelf life of 3 to 6 months if stored properly.

  • A dogs calorie intake varies based on a dogs size, exercise level and health condition. As a rule any treat should not make up more than 10% of your dogs caloric intake. We suggest speaking with your veterinarian regarding your dogs specific calorie requirements.

  • In most cases raw unfiltered honey is safe for dogs, We recommend speaking with your veterinarian if you have a dog that is immune compromised, over weight, diabetic or a puppy under 12 months to see if or when you can introduce raw unfiltered honey to your dog.

BioThane® Products Frequently Asked Questions

  • BioThane® is the brand name of all coated webbing products made by BioThane Coated Webbing Corp. At its core, BioThane® consists of a polyester webbing that is coated with a PVC coating. The webbing is what gives BioThane® its strength, while the outer layer protects the webbing.

  • Our leashes are made with 3/4" wide standard Beta Biothane® webbing, which has a 750 lb. break strength.

  • We use Chicago screws with Loctite instead of rivets for a stronger and more finished appearance.

  • BioThane® is not certified vegan, as its manufacturing process may involve dyes, additives, or processing agents that can contain animal-derived by-products. Due to the variability of these components and processes, BioThane® cannot be guaranteed as vegan.

  • Is BioThane®  like man made leather?

    While BioThane® may resemble leather, it is fundamentally different. Leather develops character and patina over time, softening and stretching, while BioThane remains consistent and requires no oils or conditioning for care.

  • Can BioThane® handle cold temperatures? BioThane® performs well in lower temperatures, maintaining its flexibility and preventing brittleness until temperatures drop below -49°C (-56°F).

  • Leashes, training tabs, long lines, long line keepers, waste bag holders and ball holders.

  • We may be able to accommodate custom orders based on material availability and your specific requirements.

  • Yes, BioThane® is manufactured in North Ridgeville Ohio.

  • You are responsible for using the equipment and products on this website.  correctly. Always inspect your gear before using it. Each consumer must determine if the products are suitable for their needs. By purchasing or using these products, you accept all responsibility. A Golden's Role is not liable for any damages, including defects, misuse, accidents, or death, regardless of the cause